Discover a new on-live training experience and guided in El Cuartel del Chino Sung
Frequent questions:
Can I buy a plan if I don't have a credit card?
By all means. Fist sign up on the web, send an email to info@elcuarteldelchinosung.com and we send you the instructions on how to pay through bank transfer.
How do I buy a plan?
It's very easy, go to the menu and click on plans. On this page, you will be able to choose the best plan that suits your needs. Then, click on “See more” and get into the page in which you are more interested. Check all the necessary information and finally click on the "Buy" button and the online payment process will start. Once the payment is done, your membership will be activated automatically.
How do I use my plan?
You can get into your account, click on "My Plans", then on "See handbook" to find detailed information on the usage of your plan.
¿Los pagos se renuevan automáticamente al cumplir el mes?
No, the payments are not automated. You must go back to your plan page and renew it when you think it's convenient. You can renew your plan at the following link: https://www.elcuarteldelchinosung.com/planes/planes-pago-directo
How can I cancel?
The plans can't be cancelled. It has a due date, and after that you can renew it.
Are there refunds on the membership payments?
There are no refunds on membership payments, except a double payment has been processed due to human or system glitch.
How do I watch the live classes?
It's very easy, you just enter into the web, sign up, go to the menu, click on "Videos" and there you will find the section "live classes", or you can simply go through the following address: https://www.elcuarteldelchinosung.com/planes/clases-en-vivo
Will there be classes on holidays?
We will not have classes on holidays. We will observe the relevant rest on holidays. We will communicate ahead any extraordinary change in the calendar.
What is the difference between live classes and Zoom classes?
Live classes are for Basic, Advanced and Elite Soldier, those are broadcasted directly in our website. Zoom classes are solely for Elite Soldier and more customized format where we interact and oversee the soldiers.
How do I reserve my classes via Zoom?
Go to the menu "Online reservation" and enter into the Barracks reservations page. Go to the tab "Only for Elite members" and you will find the reservation module for classes. Remember, you can only reserve classes a week ahead.
Can I change my reservation?
You can change or cancel your reservations in your members space. The change will be applied to schedule availability.
How do I reserve my customized follow-up session?
Go to the menu "Online reserve" and enter into the Barracks reservation page. Go to the tab "Only for Elite members" and you will find the reservation module for your counseling. Remember, your reservation will be contingent upon the coach acceptance, and you only have one per month as an Elite Soldier.
How will I get my customized workout plan?
It will be sent through email.
How do I buy and reserve a counseling 1 to 1 with Chino Sung or rag therapy?
Go to the menu "online reserve" and enter into the Barracks reservation page. Here you will find the reserve module for your counseling. Here you will be able to make the payment as well.
Are there refunds on reservation services?
There are no refunds on the reservation payments, in exception due to human or system glitch a double payment has been processed.
Can I change the reservation time?
Changes can be managed as long as it is informed within 48 in advance.
How do I contact you?
You can write us at info@elcuarteldelchinosung.com r via Whatsapp clicking at: http://wa.me/51940128013
What is a Masterclass and how do I attend it?
It's a special class about: sport, fitness, health and well-being. It's taught by a specialist on the topic. It isn't necessary sign up. Having an Advanced or Elite Soldier plan, you can access to the Masterclasses at the next address: https://www.elcuarteldelchinosung.com/masterclass